I don’t know where I want to live

“What we must say, however, is that we very much appreciate all the work and effort you have put into this search. We are particularly grateful for your professional and efficient service. You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful than it might have been and, much to our surprise, we have even liked the estate agents with whom you brought us into contact (please express our gratitude to them, too for their help).”

“From the initial briefing and throughout Rachel Johnston, your Buckinghamshire Regional Director has been a calming, guiding presence where nothing was too much trouble in either arranging viewings, meetings, recommending professional advisors eg. Insurance broker saving us over £1,000 per annum on our premiums.  She supportively held the mirror back to us if we went off track, and relentlessly provided us with the context and facts we needed to make an informed decision – even tracking down an ex-owner who had emigrated to Australia.  Through it all she maintained (at least to us!) an air of serenity and being in total control of anything that arose. Being in an apparently strong  position – house sold/cash buyers – was one thing, however being able to “stand behind” Rachel, whilst she brought her negotiating skills to the fore, took us to another level.”

Small issues or big issues – they got the same full on Rachel solutions program. And interacting so intensely, over such an extended period, Rachel became more like part of our family as much as an advisor – making the whole experience so much more enjoyable and in the circumstances, helped tremendously in dealing with a series of stressful scenarios.

Rachel is a stand out credit to Stacks, to ‘Property Finding’ and too herself, and we would have absolutely no hesitation in recommending her to anyone thinking of using such a service.”

We now own a most suitable house in the position of our dreams thanks to both Linda Jeffcoat and Nick Wooldridge at Stacks.  Our requirements were specific and the riverside property they found for us, with mooring, was acquired only because of their professionalism and tact all the way through the buying process and beyond.  We heartedly recommend Stacks for their first class service and we are grateful for the pleasure of working closely with Linda and Nick.

“Ed Jephson did a brilliant job in finding us a house in a very difficult market, then guiding us through every stage of the process. Were it not for him, we would almost certainly still be looking today. By correctly interpreting our needs and finding a house before it was advertised for sale, Ed saved us a great deal of time and potential disappointment. The house might well have been a lot more expensive had we been competing against other buyers: so, alongside the smoothness of the process, we almost certainly saved more money than the fees we paid Stacks. Ed is a true gent and a pleasure to work with.

Altogether, we couldn’t be happier with the service Ed and Stacks provided, and would recommend them to anyone.”

“We engaged Louise to find a property to fit quite specific requirements after failing to do this ourselves. She took over the search and vetted properties before we viewed. As there wasn’t a lot on the market this went on for over a year during which time Louise calmly kept at it, regularly reviewed the situation and after a property was found dealt with the agent on our behalf to secure the property. She encouraged us through a difficult task with great good humour and has stayed in touch while we set about re-building. We felt Louise went beyond her remit and were grateful for her advice and help.”

James Law guided my wife and I through a house search when we were not sure of either the area that we wanted to move to or what sort of house we wanted to buy. We were pretty sure that we wanted to move to Dorset but that was it.

We spent several enjoyable, sometimes stressful, hours in the car and viewing properties. James was patient, informative and had many perceptive thoughts, ideas and suggestions.

On the first day with James, he lined up a number of houses to enable him to accurately judge our requirements, likes and dislikes. The first house was one that we had skipped past with barely a second glance when we were looking on the main property sites. He described it as a curve ball that did not meet our original brief. However, after some indecision on our part and significant patience from James, we decided to offer on that very first property that we had seen.

James’s advice on the offer process, the amount to offer and making the offer was invaluable. He also suggested a number of contacts from chartered surveyors to boiler engineers to assist along the way.

I am very pleased to say that we are now happily living in our new house at the beginning of our time in Dorset.

We cannot thank James enough as we would not be here if it had not been for him.

“We would definitely recommend Ed Jephson to help you find your dream house in the South West. We had started the search for a second home in Devon and had missed out on one and then couldn’t find anything. Ed was great as we live in Cheshire so weren’t always available to view properties. Ed would view them and take videos for us. He would point out the good and bad points of each property which was extremely helpful. When we found our house he guided us expertly through the process. His knowledge and relationships with the estate agents meant that we secured our property in a very competitive market. Thanks so much Ed.”