The Process

“Here we are, with one Somerset house seemingly destined to be ours, about which we are very excited.  We have been greatly assisted in our endeavours by you and all your wonderful team. Everyone was extremely helpful, knowledgeable and tireless in their efforts to assist us – with none of our requests or enquiries being too much bother for anyone at any stage.

Of course, most particularly Gideon has been an invaluable source of experience and wisdom on the successful landing of just the right house – and Jo never stopped going above & beyond to help us find our ideal spot either. That said, please know this is not to make light of the undertakings made by George, Linda and Christy, all of whom were also great to work with.

We would be delighted to welcome you once we are in – although given the thoughts we are forming about some renovations/alterations we would like to address, I fear that time may be some way off!

Wishing you all the best and many thanks again.”

“Thanks Sara for your hard work in finding us a flat that we love in an area that we love and for all of your frank, sage advice along the way.  I doubt that we would have ever reached this stage without your invaluable assistance.  You certainly made the whole process easy for us.“

“From the initial briefing and throughout Rachel Johnston, your Buckinghamshire Regional Director has been a calming, guiding presence where nothing was too much trouble in either arranging viewings, meetings, recommending professional advisors eg. Insurance broker saving us over £1,000 per annum on our premiums.  She supportively held the mirror back to us if we went off track, and relentlessly provided us with the context and facts we needed to make an informed decision – even tracking down an ex-owner who had emigrated to Australia.  Through it all she maintained (at least to us!) an air of serenity and being in total control of anything that arose. Being in an apparently strong  position – house sold/cash buyers – was one thing, however being able to “stand behind” Rachel, whilst she brought her negotiating skills to the fore, took us to another level.”

Small issues or big issues – they got the same full on Rachel solutions program. And interacting so intensely, over such an extended period, Rachel became more like part of our family as much as an advisor – making the whole experience so much more enjoyable and in the circumstances, helped tremendously in dealing with a series of stressful scenarios.

Rachel is a stand out credit to Stacks, to ‘Property Finding’ and too herself, and we would have absolutely no hesitation in recommending her to anyone thinking of using such a service.”

“We had been looking to move to the west country for a number of years but had failed to find the right property on our own. As we had use a property search company before we decided to approach Stacks. They introduced us to Ed Jephson and after many visits to the area and multiple viewings he found us the perfect house. It was off market and through a friendly estate agent of his, we had a unique opportunity to buy it. Throughout the rather lengthy negotiation process Ed was patient, helpful and calm. We couldn’t recommend him more highly to find anyone their perfect property.”

Dear Gillie & Anthony

Words cannot express the gratitude we have for your help in finding our perfect family home. It was important for us to find the right partners who were independent and not linked to any estate agent.  From the very first meeting, not only did your experience of the industry and local knowledge of our search location shine through, but importantly your warmth and sincerity to work for our interests alone – we felt completely at ease and trusted you.
I know we gave you a thorough set of requirements and you delivered in droves! We very much welcomed your steely focus on our priorities and you didn’t let us get way-laid. Living in London coupled with the busy schedule we had, the wasted journeys we saved by all your searches, viewing and shortlisting made such a difference to us. As promised, you also took all of the hassle away from dealing with the whole buying process. We have a wonderful family home which is everything we asked and more! We are particularly grateful for your help and advice with suppliers post the move – as I know this was truly above and beyond service. We loved sharing our journey with you both and we miss having you around.

Thank you for everything we are truly grateful.