Mr & Mrs H were making them move from London ‘out of town’ and the story of why they chose to engage a buying agent is probably familiar; they were struggling to find a meaningful amount of available properties in their desired areas and lacked the time to do the legwork of dealing with every agent and asking about their pipeline, and building the relationships that are required in the markets they were looking at.
They were about to sign up for the full Stacks treatment, when a house popped into their inbox which looked exciting. Could Stacks join them for their first viewing, to see if it could work ?
The clients were open to area, but there were multiple areas that would work. In the end, the quick return from London-centric work for emergency childcare situations was a deciding factor.
Family house, room to expand, good garden in a commutable spot with a family feel.
Their Regional Director for Buckinghamshire, Rachel Johnston, says “Clients often come to us having begun their property search but are not getting anywhere fast. If a good property then suddenly appears before we’ve had a chance to start, clients can still retain us to do the ‘hard bit’ – which is actually the crucial bit – securing the property, and then standing by your decision.
When you’re buying a home, you would usually only discover issues when reported by your solicitor at the end of the process : which is when insurmountable problems can scupper the whole thing.
I do my in-depth research immediately, usually before your viewing, so you will immediately have confidence that you will not regret your decision in the coming months or years.”
Mr & Mrs H say “ Rachel made a fantastic first impression as knowledgeable, experienced and empathetic and so we chose Stacks. She joined us at short notice to see a potential property when it popped up, and when we loved the house and chose to make an offer, we had very little hesitation in retaining Rachel to skip out the “search” part of her normal role and to help and guide us through the offer to completion phase.
Rachel did a fantastic job, shielding us from any tricky conversations with the selling agent and driving a hard bargain, recommending and arranging local surveyors with the right experience and keeping us up to date with the lists of admin tasks that we needed to be thinking about. It was also fantastic to have a friendly face waiting for us on moving day; she had coffee and tea ready for us and the movers and she had already sorted out all the meter readings and key handovers.
As two busy people with full time jobs and young children, not having to juggle the admin aspects of moving house was incredibly valuable for us, and Rachel was such a calm and efficient presence throughout, we would highly recommend her.
Stacks will not try and dissuade you if you’ve found ‘the one’, but we can helping you secure it, whilst giving you the security that you have not made an enthusiastic mistake!
Our Due Diligence on a property, area and vendor identifies any potential issues that can then be promptly evaluated and ironed out as required. This attention to detail ensures that rarely do our deals fail to complete.
A family with young children who worked overseas wanted a UK base for the family.
Our clients were an overseas family. They had children studying in the UK and had a two-week break to find a property.
This time, our client was a recent graduate looking for her first home and investment in London.
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