Skip the search – get me that house!

Why they came to Stacks

Mr & Mrs H were making them move from London ‘out of town’ and the story of why they chose to engage a buying agent is probably familiar; they were struggling to find a meaningful amount of available properties in their desired areas and lacked the time to do the legwork of dealing with every agent and asking about their pipeline, and building the relationships that are required in the markets they were looking at.

They were about to sign up for the full Stacks treatment,  when a house popped into their inbox which looked exciting.  Could Stacks join them for their first viewing, to see if it could work ?


What the local area offer could offer

The clients were open to area, but there were multiple areas that would work.  In the end, the quick return from London-centric work for emergency childcare situations was a deciding factor.


What they were looking for

Family house, room to expand, good garden in a commutable spot with a family feel.


How Stacks helped

Their Regional Director for Buckinghamshire, Rachel Johnston, says “Clients often come to us having begun their property search but are not getting anywhere fast.  If a good property then suddenly appears before we’ve had a chance to start, clients can still retain us to do the ‘hard bit’  – which is actually the crucial bit – securing the property, and then standing by your decision.

When you’re buying a home, you would usually only discover issues when reported by your solicitor at the end of the process : which is when insurmountable problems can scupper the whole thing.

I do my in-depth research immediately, usually before your viewing, so you will immediately have confidence that you will not regret your decision in the coming months or years.”


The happy outcome

Mr & Mrs H say Rachel made a fantastic first impression as knowledgeable, experienced and empathetic and so we chose Stacks.  She joined us at short notice to see a potential property when it popped up,  and when we loved the house and chose to make an offer, we had very little hesitation in retaining Rachel to skip out the “search” part of her normal role and to help and guide us through the offer to completion phase.

Rachel did a fantastic job, shielding us from any tricky conversations with the selling agent and driving a hard bargain, recommending and arranging local surveyors with the right experience and keeping us up to date with the lists of admin tasks that we needed to be thinking about. It was also fantastic to have a friendly face waiting for us on moving day; she had coffee and tea ready for us and the movers and she had already sorted out all the meter readings and key handovers.

As two busy people with full time jobs and young children, not having to juggle the admin aspects of moving house was incredibly valuable for us, and Rachel was such a calm and efficient presence throughout, we would highly recommend her.


How Stacks made a difference

Stacks will not try and dissuade you if you’ve found ‘the one’, but we can helping you secure it, whilst giving you the security that you have not made an enthusiastic mistake! 

Our Due Diligence on a property, area and vendor identifies any potential issues that can then be promptly evaluated and ironed out as required.  This attention to detail ensures that rarely do our deals fail to complete.

If you need to save time and money and to get the house of your dreams, why not discuss your particular property hunt today and understand more on how we help get you in to the right home. Contact your local Regional Director to find out how more on how they help people just like you.

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    View our property finder services

    When making probably the most important financial decision of your life, it pays to have the right advisors at your side.

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    Relocating is time consuming and stressful. We regularly work with clients who live abroad. We hunt, short-list, prepare your viewings, and make the search process as easy as possible. We oversee the negotiations, manage the conveyancing, and deal with the headaches, so you can concentrate on other aspects of your move.

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    A holiday home is often an interesting mix of investment and heartfelt connection. You want to use it, but you may well also be keen for others to use it too. We can advise you on what factors to consider in making your decision. And we can then find the perfect holiday home for you to enjoy.

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    Others say, ‘location, location, location’. We say, ‘location, purpose, price, capital growth, rental returns’… the list goes on. Knowing the market is critical. Local knowledge is key. We ensure all aspects of your investment decision are addressed. Finding, analysing, negotiating, and completing… it’s what we do.

    “You showed fantastic attention to detail, anticipated all eventualities, and provided timely and practical help and guidance every step of the way.  Above all, you supported me in making my own considered decisions, and I am so grateful to you for all your help in getting me to where I am now!”

    “We firmly believe that without Rachel and her skilled negotiation we would not have secured the property.”

    “We felt they genuinely wanted to help.”

    “Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before.”

    “It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting.”

    “Encouraging me to think creatively about what could work for me.”

    “Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification.

    “I was impressed by the efficient, kind and courteous service provided by Stacks”

    “Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations

    “You gave a much-valued ‘younger’ perspective on our situation, which was a real asset”

    “We found the service extremely helpful and professional at all times”

    “I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future.”

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