Couple moving in Milton Keynes area, thinking ahead & looking to ‘resize’ to account for mobility issues

Why they came to Stacks

Mr & Mrs T needed to change the type of house they were living in, due to physical limitations coming in the near future, but knew their area well. They had their house on the market, and the clock began to tick on finding a house that would be a positive step forward, rather than a compromise forced upon them….


What they were looking for

Clients such as Mr & Mrs T are wise – getting ahead of issues they can anticipate, and being prepared to adjust their expectations without compromising on quality, means that their next move can be a positive life choice, not a misery forced upon them by circumstances.

However, the ultimate form of the property that they would buy was not pre-determined – it could have been single-storey, options to put a lift into a two-storey, and we even examined building-your-own options if they proved feasible.

Mr & Mrs T did not need to release cash from their sale, and so they had a healthy budget to choose a property that appealed to them, in a desirable location, and with the scope to adapt should the need arise.


What the local area could offer

Beginning in Milton Keynes where they were living, and were very comfortable, we also covered the outlying villages and nearby towns. The process revealed to Mr & Mrs T that, for them, it was ultimately the property that counted, as opposed to a specific location, as they were willing to see the advantages of multiple locations.


How Stacks helped

“From the initial briefing and throughout Rachel Johnston, your Buckinghamshire Regional Director has been a calming, guiding presence where nothing was too much trouble in either arranging viewings, meetings, recommending professional advisors eg. Insurance broker saving us over £1,000 per annum on our premiums. She supportively held the mirror back to us if we went off track, and relentlessly provided us with the context and facts we needed to make an informed decision – even tracking down an ex-owner who had emigrated to Australia. Through it all she maintained (at least to us!) an air of serenity and being in total control of anything that arose. Being in an apparently strong position – house sold/cash buyers – was one thing, however being able to “stand behind” Rachel, whilst she brought her negotiating skills to the fore, took us to another level.”

Small issues or big issues – they got the same full on Rachel solutions program. And interacting so intensely, over such an extended period, Rachel became more like part of our family as much as an advisor – making the whole experience so much more enjoyable and in the circumstances, helped tremendously in dealing with a series of stressful scenarios.”


The happy outcome

We covered a lot of ground during the search, so they knew when they found ‘the one’, that they could commit wholeheartedly at short notice. The “viewing to offering to securing to exchanging was one of the quickest we have known, all done in just over five weeks.


How Stacks made a difference

Rachel says “Sometimes people are surprised that a client who knows their area well would choose to use a Buying Agent, but Mr & Mrs T had plenty to handle in their own lives, and so delegating the details of their move to a professional made sense and freed them up to concentrate on the important things such as their health. I organised the practical househunt and then, once they had chosen the property for them, I managed the purchase all the way through to completion.

“I am absolutely delighted that they have ended up in the perfect house for them – in the end, not any smaller, but practically much more manageable for the foreseeable future, and in a great location!”

If you have more important things to be spending your time on, but still need to get moving, contact your local Regional Director to find out how more on how they help people just like you.

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    “You showed fantastic attention to detail, anticipated all eventualities, and provided timely and practical help and guidance every step of the way.  Above all, you supported me in making my own considered decisions, and I am so grateful to you for all your help in getting me to where I am now!”

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