Couple with a young baby seeking a house in a rural setting

Why they came to Stacks

At the time the couple lived in a third floor flat in central London, so the idea of moving out was both appealing and daunting; they needed empathy and guidance. Mr B had experience of living in the countryside, but Mrs B had only ever lived in cities and didn’t drive. They needed someone to hold their hand throughout the process.

 

What they were looking for

They had no precise idea about location but knew they wanted somewhere within an arc from south through to west to north of London. They had a young baby and wanted a house in a rural setting, with train connections to London, access to the motorway network, and to Heathrow. Their intention was to use the house at weekends to begin with, and then possibly move out of London altogether at a later date. They also wanted access to a good range of schools, from nursery through to secondary, and to be within easy reach of shops and other amenities.

 

What the local area offer could offer

Our first task was to try to narrow down the location. The couple had no strong views about areas and were happy to be guided. Initial orientation covered a wide geography, but it soon became clear that fast trains were important, which meant access to a mainline station was a must. With that said, though, Mr & Mrs B did remain keen to be in the countryside. The whole point of this purchase was to be able to enjoy a clear switch of lifestyle between their London and country-based homes.

After viewing a number of rural and edge-of-village houses, however, it became clear that an element of their brief needed to be reviewed. Mrs B didn’t drive, and this was beginning to become a significant factor. For someone used to the lights and sounds of a city, the thought of being situated on an unlit country road became too daunting. She had kept a brave face for her husband, but through sensitive consultation with both of them, their brief changed to focus on the outskirts of a town and within a family oriented community.

 

How Stacks helped

Discussing a client’s needs and aspirations for their home, and then pinning down a proper brief, is a particular strength of ours. Building our understanding of a client’s tastes and requirements, and then developing their trust in our ability to do these justice in our search, is one of our USPs. So having achieved this very successfully for Mr and Mrs B you can imagine how surprised we were when a change of circumstances shifted their requirements yet again.

Following an unexpected offer they couldn’t refuse, Mr and Mrs B sold their business and suddenly increased their budget – it was a lovely challenge to have. Because of the solid groundwork we’d already done in understanding their lifestyle, this turn of events then immediately suggested a new location.

A suitable and very individual house came to the market in the right place. Our clients viewed it as soon as they could and subsequently agreed to make an offer. There was a problem, though. Another buyer was interested and they also offered for the same amount. But this is where using a purchasing agent with a superb reputation comes to the fore. We presented our clients’ strong financial position to the estate agent and emphasised our ability to move quickly on the conveyancing process. On the strength of this, the vendor instructed their agent not to try for more money from either party and accepted our offer; appreciating that a buyer supported by a buyer’s agent was far more committed and likely to complete the purchase.

 

The happy outcome

The vendor was keen to exchange contracts quickly, as they had identified a new home, so they set us a four week target. That’s some tall order for anyone, in truth, but we know how to put the pressure on when needs be. Working with our client’s solicitor, and after quickly getting a full building survey done, we exchanged ahead of target and completed two weeks later. To our clients’ delight, we also, in the process, renegotiated a £25k reduction as a result of the survey.

 

How Stacks made a difference

By us being able to adjust to the changing requirements without hesitation and offering support and guidance to our clients that they very much needed, Mr and Mrs B found the country retreat of their dreams. Our involvement in the negotiation process ensured their offer took priority, despite us then negotiating a lower price on the basis of the building survey. And we were able to rise to the challenge of an extremely short turnaround time too.

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When making probably the most important financial decision of your life, it pays to have the right advisors at your side.

"We now own a most suitable house in the position of our dreams thanks to Stacks"
2018-11-21T13:11:13+00:00
"We now own a most suitable house in the position of our dreams thanks to Stacks"
"I completely underestimated how much of a difference you would make"
2018-11-21T12:43:03+00:00
"I completely underestimated how much of a difference you would make"
"Through the whole process they went above and beyond, and it was worth every penny!"
2018-11-21T12:59:15+00:00
"Through the whole process they went above and beyond, and it was worth every penny!"
"You have found us a superb home which we feel fortunate to call our own."
2018-11-21T13:18:39+00:00
"You have found us a superb home which we feel fortunate to call our own."
"...took just days to come up with the property that fitted all our criteria"

Sunday Telegraph

2018-11-06T13:59:47+00:00

Sunday Telegraph

"...took just days to come up with the property that fitted all our criteria"
"...negotiate on anything"

Financial Times

2018-11-06T14:00:36+00:00

Financial Times

"...negotiate on anything"
"utterly tenacious..."
2018-11-21T13:06:52+00:00
"utterly tenacious..."
"carried out with discretion"
2018-11-21T12:28:29+00:00
"carried out with discretion"
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
2018-11-21T13:17:15+00:00
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
"In essence, you are buying your best ally "
2018-11-21T12:47:38+00:00
"In essence, you are buying your best ally "
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
2018-11-05T22:55:02+00:00
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
2018-11-21T13:14:45+00:00
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
"The best decision we could have made!"
2018-11-21T12:55:52+00:00
"The best decision we could have made!"
"a fantastic job in impossible circumstances"
2018-11-21T12:17:11+00:00
"a fantastic job in impossible circumstances"
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
2018-11-21T12:19:57+00:00
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
"I gained a house, setting and location which are right for me"
2018-11-21T12:43:48+00:00
"I gained a house, setting and location which are right for me"
"How extraordinary to have found what we were looking for"
2018-11-21T12:42:07+00:00
"How extraordinary to have found what we were looking for"
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
2018-11-21T12:56:37+00:00
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
“We really enjoyed working with Sara and Stacks and would highly recommend having them on your side in the home buying process”
2019-06-19T13:54:55+00:00
“We really enjoyed working with Sara and Stacks and would highly recommend having them on your side in the home buying process”
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
2018-11-21T12:44:59+00:00
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
2018-11-21T13:09:36+00:00
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
"Would not hesitate to use you again."
2018-11-21T13:16:29+00:00
"Would not hesitate to use you again."
"Despite other interested parties, Stacks were able to help us secure our preferred property."
2018-11-21T12:32:12+00:00
"Despite other interested parties, Stacks were able to help us secure our preferred property."
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
2018-11-21T13:12:00+00:00
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
2018-11-21T12:54:09+00:00
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
"a calming, guiding presence where nothing was too much trouble"
2018-11-21T12:13:26+00:00
"a calming, guiding presence where nothing was too much trouble"
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
2018-11-21T12:53:20+00:00
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
"Should I move again, I shall definitely use you again"
2018-11-21T12:51:23+00:00
"Should I move again, I shall definitely use you again"
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
2018-11-21T12:58:19+00:00
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
2018-11-21T12:46:40+00:00
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
"You we able to give us confidence that we were doing the right thing"
2018-11-21T13:20:39+00:00
"You we able to give us confidence that we were doing the right thing"
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
2018-11-21T13:13:46+00:00
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
2018-11-21T12:52:31+00:00
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
"Practically, I needed someone to do the legwork and the eye-balling"
2018-11-21T12:49:38+00:00
"Practically, I needed someone to do the legwork and the eye-balling"
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
2018-11-21T13:22:31+00:00
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
2018-11-21T12:21:23+00:00
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
"great value to us during a difficult, competitive purchase"
2018-11-21T12:39:48+00:00
"great value to us during a difficult, competitive purchase"
"We love the house and cannot wait to move in and get settled."
2018-11-21T13:10:27+00:00
"We love the house and cannot wait to move in and get settled."
"found us a home in a sought-after area with a high demand for properties and very little on offer"
2018-11-21T12:37:14+00:00
"found us a home in a sought-after area with a high demand for properties and very little on offer"
"It made a potentially very stressful process very straightforward"
2018-11-21T12:48:37+00:00
"It made a potentially very stressful process very straightforward"
"was fantastic at explaining and helping us with everything that was happening"
2018-11-21T13:07:43+00:00
"was fantastic at explaining and helping us with everything that was happening"
"We are delighted with our choice and so are the children."
2018-11-21T13:08:49+00:00
"We are delighted with our choice and so are the children."
"They didn’t try to persuade us to buy anything unsuitable."
2018-11-21T12:57:31+00:00
"They didn’t try to persuade us to buy anything unsuitable."
"Thank you very much for the professionalism, patience and understanding"
2018-11-21T12:55:04+00:00
"Thank you very much for the professionalism, patience and understanding"
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
2018-11-21T12:45:49+00:00
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
"got our offer accepted even when it was not the highest"
2018-11-21T12:38:34+00:00
"got our offer accepted even when it was not the highest"
"We were moving country – had booked the packers – and had nowhere to move into!"
2018-11-21T13:12:46+00:00
"We were moving country – had booked the packers – and had nowhere to move into!"
"You saved me many miles of driving and were very professional"
2018-11-21T13:19:40+00:00
"You saved me many miles of driving and were very professional"
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
2018-11-21T12:33:22+00:00
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
2018-11-21T12:35:46+00:00
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
"You made a huge difference to our search as I am sure you do for all your clients."
2019-05-02T11:00:08+00:00
"You made a huge difference to our search as I am sure you do for all your clients."
"Relentlessly provided us with the context and facts we needed to make an informed decision "
2018-11-21T12:50:28+00:00
"Relentlessly provided us with the context and facts we needed to make an informed decision "
"helped our parents downsize from the family home, in what was a traumatic move for them"
2018-11-21T12:41:04+00:00
"helped our parents downsize from the family home, in what was a traumatic move for them"
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
2018-11-21T13:15:37+00:00
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
2018-11-21T13:18:01+00:00
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
2018-11-21T12:22:38+00:00
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
"delivered a great service at a reasonable cost"
2018-11-21T12:30:52+00:00
"delivered a great service at a reasonable cost"
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"
2018-11-21T13:21:20+00:00
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"

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