Mr & Mrs A were moving out of London but had a broad swathe for a search area.
Mr A says “On a practical level we were going to need help to find the right property in the right location without it consuming massive amounts of our time (and patience). We also didn’t want to be inundated by communications from agents as we simply didn’t have the time to manage the necessary communications effectively.”
“In this respect, handing it over to Stacks was a godsend and quite early on we recognised the immediate benefit and value of partnering with Stacks for our ‘big decision’.”
Northamptonshire is utterly commutable, with beautiful countryside and properties.
Most property searches evolve as more information is gathered, and this one was no different.
Mr & Mrs A began with an idea of what they wanted, “something easy for 10 years”, but in fact ended up with almost the exact opposite – a character property in a unique setting that will form the basis of a spectacular modern expansion, for at least the next twenty years!
Their Regional Director for Buckinghamshire, Rachel Johnston, says “Mr A will be the first to say he was sceptical of the ‘value-add’ but by the end of the first day out, we had a good start to our relationship!”
“When the couple’s related sales stalled, we use the time to re-calibrate whilst building the knowledge bank about the area, prices and important factors for them as individuals and as a couple.”
Almost a year on, due to chain issues, Mr & Mrs A are happily ensconced in their new property, busily making plans with architects to bring their vision to life. They ended up spending less than two-thirds of their budget on the property, with the remainder available to create their perfect extension in the coming months.
Rachel says “You’ll never be rushed into a decision by Stacks. Our clients are our best sales people – see below! – so it is vital that you are satisfied and secure in your decisions throughout.”
Mr A again “I thought that using Stacks would save us time and hassle in our search but in truth the value significantly exceeded my expectations and your knowledge and experience were not only self-evident but more importantly it became easy to trust and be guided by you too. You engaged with both of us in the ideal way and took the time to listen to our thoughts and feelings, challenging us when appropriate and adapting the search criteria as required.”
“I think your knowledge and experience, supported by your colleagues in Stacks when required, and in particular your relationship-building and communication skills (especially with agents) really proved the value that you bring.”
“As you know I was initially pretty sceptical (but don’t take it personally, I’m wary of most people wanting money…) however, as I’ve said to you several times since, I am a complete convert to the value and benefit of working with Stacks so feel free to quote me as your strongest advocate.”
“When looking at the fee at the beginning of the process, I can imagine a lot of potential clients being scared off but I think the case for working with Stacks is an obvious one and probably the best decision and investment we’ve ever made.”
We recognise the trust placed in us by our clients, and it is a matter of pride to ensure that everyone will be as happy with our service as Mr A!!
Wondering whether you’ll be ‘a convert’ to the Stacks family of happy clients?
Our clients were an overseas family. They had children studying in the UK and had a two-week break to find a property.
This time, our client was a recent graduate looking for her first home and investment in London.
Our client was looking to assist his three children in purchases of each of their first homes.
Mrs F who was living in south west London had been searching for a property for many months in mid Suffolk.
Call us on +44 (0) 1594 842880 or complete the form below
When making probably the most important financial decision of your life, it pays to have the right advisors at your side.
Retirement or semi-retirement is an exciting stage in life. Finding the right home to live in and enjoy it to the full is important. We know that and will do all that we can to understand what you’re looking for… before starting to search. And search we will, until we find the house of your dreams.
Relocating is time consuming and stressful. We regularly work with clients who live abroad. We hunt, short-list, prepare your viewings, and make the search process as easy as possible. We oversee the negotiations, manage the conveyancing, and deal with the headaches, so you can concentrate on other aspects of your move.
A holiday home is often an interesting mix of investment and heartfelt connection. You want to use it, but you may well also be keen for others to use it too. We can advise you on what factors to consider in making your decision. And we can then find the perfect holiday home for you to enjoy.
Others say, ‘location, location, location’. We say, ‘location, purpose, price, capital growth, rental returns’… the list goes on. Knowing the market is critical. Local knowledge is key. We ensure all aspects of your investment decision are addressed. Finding, analysing, negotiating, and completing… it’s what we do.
“You showed fantastic attention to detail, anticipated all eventualities, and provided timely and practical help and guidance every step of the way. Above all, you supported me in making my own considered decisions, and I am so grateful to you for all your help in getting me to where I am now!”
“We firmly believe that without Rachel and her skilled negotiation we would not have secured the property.”
“We felt they genuinely wanted to help.”
“Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before.”
“It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting.”
“Encouraging me to think creatively about what could work for me.”
“Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification.“
“I was impressed by the efficient, kind and courteous service provided by Stacks”
“Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations“
“You gave a much-valued ‘younger’ perspective on our situation, which was a real asset”
“We found the service extremely helpful and professional at all times”
“I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future.”