Is Using a Buying Agent Worth it ?

Why they came to Stacks:

Mr & Mrs A were moving out of London but had a broad swathe for a search area. 

Mr A says “On  a practical level we were going to need help to find the right property in the right location without it consuming massive amounts of our time (and patience). We also didn’t want to be inundated by communications from agents as we simply didn’t have the time to manage the necessary communications effectively.”

“In this respect, handing it over to Stacks was a godsend and quite early on we recognised the immediate benefit and value of partnering with Stacks for our ‘big decision’.”

What the local area could offer:

Northamptonshire is utterly commutable, with beautiful countryside and properties.

What they were looking for:

Most property searches evolve as more information is gathered, and this one was no different. 

Mr & Mrs A began with an idea of what they wanted, “something easy for 10 years”, but in fact ended up with almost the exact opposite – a character property in a unique setting that will form the basis of a spectacular modern expansion, for at least the next twenty years!

How Stacks helped:

Their Regional Director for Buckinghamshire, Rachel Johnston, says “Mr A will be the first to say he was sceptical of the ‘value-add’ but by the end of the first day out, we had a good start to our relationship!”

“When the couple’s related sales stalled, we use the time to re-calibrate whilst building the knowledge bank about the area, prices and important factors for them as individuals and as a couple.”

The happy outcome:

Almost a year on, due to chain issues, Mr & Mrs A are happily ensconced in their new property, busily making plans with architects to bring their vision to life.  They ended up spending less than two-thirds of their budget on the property, with the remainder available to create their perfect extension in the coming months.

Rachel says “You’ll never be rushed into a decision by Stacks.  Our clients are our best sales people – see below! – so it is vital that you are satisfied and secure in your decisions throughout.”

Mr A again “I thought that using Stacks would save us time and hassle in our search but in truth the value significantly exceeded my expectations and your knowledge and experience were not only self-evident but more importantly it became easy to trust and be guided by you too. You engaged with both of us in the ideal way and took the time to listen to our thoughts and feelings, challenging us when appropriate and adapting the search criteria as required.”

How Stacks made a difference:

“I think your knowledge and experience, supported by your colleagues in Stacks when required, and in particular your relationship-building and communication skills (especially with agents) really proved the value that you bring.”

“As you know I was initially pretty sceptical (but don’t take it personally, I’m wary of most people wanting money…) however, as I’ve said to you several times since, I am a complete convert to the value and benefit of working with Stacks so feel free to quote me as your strongest advocate.”

“When looking at the fee at the beginning of the process, I can imagine a lot of potential clients being scared off but I think the case for working with Stacks is an obvious one and probably the best decision and investment we’ve ever made.”

We recognise the trust placed in us by our clients, and it is a matter of pride to ensure that everyone will be as happy with our service as Mr A!!

Wondering whether you’ll be ‘a convert’ to the Stacks family of happy clients?

Call Stacks and speak to the team that will get you the house you didn’t know you wanted.