James Greenwood of Stacks Property Search says, “None of us know how this crisis is going to play out, but as buying agents our job is to continue to look after our clients, and others that we deal with, in a safe and responsible manner. To this end, we have effected a protocol that has been rolled out across our seventeen offices.
“Our business is a human business, but it’s not a mass activity, and involves a handful of people at most at any one time in, usually, a private place. Our protocol is designed to reduce risk to an absolute minimum.”
“And we feel that the UK residential property market should continue to trade throughout the crisis.’’
1. Internal meetings:
2. Taking the client brief
This is traditionally undertaken in our clients’ home, but for many years we’ve been using technology for the occasions when this isn’t possible.
Recommendation: Primary method of taking initial client brief should be via phone, FaceTime, Teams etc
3. Viewing properties on clients’ behalf
4. Showing clients around a suitable property
As for 3 with the additional protocols:
5. Negotiating:
6. Moving in:
7. General
Stacks Property Search, 01594 842880 / www.stacks.co.uk
Ends –
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