
What to Expect from your Property Buying Agent
What a Property Search Agent can do for you
Northamptonshire Property Finders

Rachel Johnston
Not all property professionals are created equal.
So what should you be expecting when using a Professional Property Finder to help you with your next UK home purchase?
Rachel’s promises to her clients
Expertise
You’ll be able to rest easy knowing that you will always make informed choices, as my local market knowledge comes from more than a decade of buying property with Stacks’ clients. You can rely on me to undertake the right research and guide your decisions with facts and figures, ensuring you can commit with confidence.
Dedication
I understand that every client has unique needs and I’ll never forget the importance of finding your dream home to you. This is why I only work with a select number of clients to provide personalised attention and exceptional service.
Communication
You will hear from me in the weeks when there is nothing to report, because that is when people start to wonder whether anything is happening at all. And no question is a daft one. The process is full of things nobody explains until you have been through it once.
Honesty
You can expect total transparency about the property and the market, and where it is needed, some supportive honesty to help you choose the compromises that are right for you. We’ll be a team, with one goal in mind: finding the right property at the right price.
Efficiency
I will work efficiently to help you find the right one as quickly as possible, or we can take the necessary time to ‘get your eye in’ for what is one of the major life decisions. My experience means I can streamline and expedite the process, providing shortcuts to the knowledge you need, but you will never feel under pressure to buy unless and until you know it is ‘the one’.
Support
The part that needs support is rarely the search. It is the week the survey comes back with something on it, or the chain moves and you have to decide quickly with a great deal at stake. That is when I am of most use to you.
Could You Just Do This Yourself?
You could, and plenty of people do a very good job of researching a market before they ever call me. Where the difference actually shows up is in what more than a decade of doing this for other people has taught me: what a price really means once you know the vendor’s situation, what an agent means when they say a certain thing, which villages hold their value and which only look like they do. Property programmes are very good at showing you the house. They’re not much use for any of that.
That’s a fair question, and it’s exactly why I keep the number of people I work with small. A search competing for my attention against a dozen others isn’t one I’d want to sell you either. Yours gets the attention you’d give it yourself, minus the part where you’re doing it around a full-time job.
You’ll hear from me in the weeks there’s nothing to report, because that’s exactly when people start wondering whether there’s anything happening at all. And there’s no such thing as a daft question in this process. Most of it stays opaque until you’ve been through it once, which is rather the point of not going through it alone the first time.
It would be an easy way to keep a client happy for a fortnight and a poor way to keep one for the length of a search. You get the whole picture, including the parts that complicate it, and where a compromise is genuinely the right call, I’ll say so rather than let you find out later.
It moves fast when speed matters, and it takes exactly as long as it needs to when the right property is worth waiting for. What changes is that you’re not the one refreshing a portal alone on a Sunday evening, and you’re never under any pressure to commit before you’re sure it’s the one.
Finding it is the un part. It’s the week the survey comes back with something on it, or the chain moves and there’s a decision to make quickly with a great deal resting on it. That’s where the fee earns itself, and it’s genuinely hard to give yourself that kind of support while you’re the one under pressure.
None of this needs deciding today.
A call costs you nothing but the time it takes: No Pressure, just a Conversation.
How the search works
Search
Building a brief that survives contact with reality. Covering the open market and the houses that never reach a portal.
Advice
Telling you what a survey will find before you pay for one. Saying plainly when a house is wrong for you.
Negotiation
Establishing what a house is actually worth rather than what it is marketed at. Holding a position without losing the house.
Completion
Keeping solicitors, surveyors and lenders moving. Staying with it until the keys are in your hand.





















