Testimonials


Client buying in Hampshire, West Sussex & Surrey


Thank you for your attention to detail in your research in finding us the ideal home.  As a London buying agent I know the added value of the services we provide and you did not disappoint.  We would like to thank you for your guidance and advice in all aspects of our purchase.  We love the house and cannot wait to move in and getting settled.


Client buying in Northamptonshire


Mr & Mrs T needed to change the type of house they were living in, due to physical limitations coming in the near future, but knew their area well.  They had their house on the market, and the clock began to tick on finding a house that would be a positive step forward, rather than a compromise forced upon them….

“From the initial briefing and throughout Rachel Johnston, your Buckinghamshire Regional Director has been a calming, guiding presence where nothing was too much trouble in either arranging viewings, meetings, recommending professional advisors eg. Insurance broker saving us over £1,000 per annum on our premiums.  She supportively held the mirror back to us if we went off track, and relentlessly provided us with the context and facts we needed to make an informed decision – even tracking down an ex-owner who had emigrated to Australia.  Through it all she maintained (at least to us!) an air of serenity and being in total control of anything that arose. Being in an apparently strong  position – house sold/cash buyers – was one thing, however being able to “stand behind” Rachel, whilst she brought her negotiating skills to the fore, took us to another level.”

Small issues or big issues – they got the same full on Rachel solutions program. And interacting so intensely, over such an extended period, Rachel became more like part of our family as much as an advisor – making the whole experience so much more enjoyable and in the circumstances, helped tremendously in dealing with a series of stressful scenarios.

Rachel is a stand out credit to Stacks, to “Property Finding” and too herself, and we would have absolutely no hesitation in recommending her to anyone thinking of using such a service.”

Rachel says “Sometimes people are surprised that a client who knows their area well would choose to use a Buying Agent, but Mr & Mrs T had plenty to handle in their own lives, and so delegating the details of their move to a professional made sense and freed them up to concentrate on the important things such as their health.  I organised the practical househunt and then, once they had chosen the property for them, I managed the purchase all the way through to completion.

“Clients such as Mr & Mrs T are wise – getting ahead of issues they can anticipate, and being prepared to adjust their expectations without compromising on quality, means that their next move can be a positive life choice, not a misery forced upon them by circumstances.

“I am absolutely delighted that they have ended up in the perfect house for them – in the end, not any smaller, but practically much more manageable for the foreseeable future, and in a great location!”


Client buying in Somerset


”Here we are, with one Somerset house seemingly destined to be ours, about which we are very excited.  We have been greatly assisted in our endeavours by you and all your wonderful team. Everyone was extremely helpful, knowledgeable and tireless in their efforts to assist us – with none of our requests or enquiries being too much bother for anyone at any stage.

Of course, most particularly Gideon has been an invaluable source of experience and wisdom on the successful landing of just the right house – and Jo never stopped going above & beyond to help us find our ideal spot either. That said, please know this is not to make light of the undertakings made by George, Linda and Christy, all of whom were also great to work with.

We would be delighted to welcome you once we are in – although given the thoughts we are forming about some renovations/alterations we would like to address, I fear that time may be some way off!

Wishing you all the best and many thanks again.”


Client buying in Devon


”We are really grateful for Gideon’s help with the purchase of our first house this summer.

He was fantastic at explaining and helping us with everything that was happening, especially during the nerve-racking time between having our offer accepted and exchanging contracts, and was there to offer guidance and moral support during all the big moments! We are now living in and loving our new home and would recommend Gideon’s services to anyone.’’


Client buying in Gloucestershire


”We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.

The brief we had was for a property in a particular village nearby that would not only augment our pensions to provide rental income, but also as a home for ourselves if the time comes when we are no longer able to live in
our current very inaccessible hillside home.

Naturally we started out with a set of pre-conceived ideas about what would be ideal; with each option under serious consideration you carefully took us through the important issues (and show-stoppers) such as access and
utilities, and through your contact with the local agents carried out investigations into additional background information and acceptable offers which would otherwise not have been available to us.

Our project was very small but you were always ready to respond quickly to our latest flight of fantasy, calmly taking us through it. When we entered the contract stage with our final choice your advice on how to effectively
instruct and motivate our professional team allowed us to complete in one month.

The house is ideal, it has been very easy to improve so it is more energy efficient, comfortable, and cheap to run for our tenants who are very happy there, and it is nothing like our first (unsuitable) ideas!

Thanks for all the support and guidance.”


Client buying in Buckinghamshire


“It has been great to have your support – and your professionalism. I am really excited now!”


Client buying in Sussex


”What we must say, however, is that we very much appreciate all the work and effort you have put into this search. We are particularly grateful for your professional and efficient service.You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful than it might have been and, much to our surprise, we have even liked the estate agents with whom you brought us into contact (please express our gratitude to them, too for their help).”


Client buying in Gloucestershire


“Stacks helped us greatly in our search for a new home. The search was carried out with discretion and we could not be more happy with the results. I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing. Now that we have exchanged contracts I wanted to thank you all for your help and the professional way in which you have conducted your business.

We were impressed with your deep levels of experience in the markets in which you operated and with the collection of properties with which we were presented. Your interactions with us were not only professional but also very friendly and we enjoyed your company.

We have also been very pleased, James, with the level of service we have received since making our selection – you have been a great help in getting us to contract exchange. You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us.”

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When making probably the most important financial decision of your life, it pays to have the right advisors at your side.

"They didn’t try to persuade us to buy anything unsuitable."
2018-11-21T12:57:31+00:00
"They didn’t try to persuade us to buy anything unsuitable."
"I gained a house, setting and location which are right for me"
2018-11-21T12:43:48+00:00
"I gained a house, setting and location which are right for me"
"Despite other interested parties, Stacks were able to help us secure our preferred property."
2018-11-21T12:32:12+00:00
"Despite other interested parties, Stacks were able to help us secure our preferred property."
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"
2018-11-21T13:21:20+00:00
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
2018-11-21T12:56:37+00:00
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
2018-11-21T13:13:46+00:00
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
"Relentlessly provided us with the context and facts we needed to make an informed decision "
2018-11-21T12:50:28+00:00
"Relentlessly provided us with the context and facts we needed to make an informed decision "
"a calming, guiding presence where nothing was too much trouble"
2018-11-21T12:13:26+00:00
"a calming, guiding presence where nothing was too much trouble"
"The best decision we could have made!"
2018-11-21T12:55:52+00:00
"The best decision we could have made!"
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
2018-11-21T12:52:31+00:00
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
2018-11-21T13:14:45+00:00
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
"How extraordinary to have found what we were looking for"
2018-11-21T12:42:07+00:00
"How extraordinary to have found what we were looking for"
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
2018-11-21T12:35:46+00:00
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
2018-11-21T12:45:49+00:00
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
2018-11-21T12:44:59+00:00
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
"carried out with discretion"
2018-11-21T12:28:29+00:00
"carried out with discretion"
"great value to us during a difficult, competitive purchase"
2018-11-21T12:39:48+00:00
"great value to us during a difficult, competitive purchase"
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
2018-11-21T12:22:38+00:00
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
2018-11-21T13:17:15+00:00
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
"was fantastic at explaining and helping us with everything that was happening"
2018-11-21T13:07:43+00:00
"was fantastic at explaining and helping us with everything that was happening"
"got our offer accepted even when it was not the highest"
2018-11-21T12:38:34+00:00
"got our offer accepted even when it was not the highest"
"It made a potentially very stressful process very straightforward"
2018-11-21T12:48:37+00:00
"It made a potentially very stressful process very straightforward"
"Through the whole process they went above and beyond, and it was worth every penny!"
2018-11-21T12:59:15+00:00
"Through the whole process they went above and beyond, and it was worth every penny!"
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
2018-11-21T12:21:23+00:00
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
"helped our parents downsize from the family home, in what was a traumatic move for them"
2018-11-21T12:41:04+00:00
"helped our parents downsize from the family home, in what was a traumatic move for them"
"Practically, I needed someone to do the legwork and the eye-balling"
2018-11-21T12:49:38+00:00
"Practically, I needed someone to do the legwork and the eye-balling"
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
2018-11-21T12:33:22+00:00
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
"You saved me many miles of driving and were very professional"
2018-11-21T13:19:40+00:00
"You saved me many miles of driving and were very professional"
"You we able to give us confidence that we were doing the right thing"
2018-11-21T13:20:39+00:00
"You we able to give us confidence that we were doing the right thing"
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
2018-11-21T12:46:40+00:00
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
"We were moving country – had booked the packers – and had nowhere to move into!"
2018-11-21T13:12:46+00:00
"We were moving country – had booked the packers – and had nowhere to move into!"
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
2018-11-05T22:55:02+00:00
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
2018-11-21T12:53:20+00:00
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
"Should I move again, I shall definitely use you again"
2018-11-21T12:51:23+00:00
"Should I move again, I shall definitely use you again"
"delivered a great service at a reasonable cost"
2018-11-21T12:30:52+00:00
"delivered a great service at a reasonable cost"
"You have found us a superb home which we feel fortunate to call our own."
2018-11-21T13:18:39+00:00
"You have found us a superb home which we feel fortunate to call our own."
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
2018-11-21T12:58:19+00:00
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
"a fantastic job in impossible circumstances"
2018-11-21T12:17:11+00:00
"a fantastic job in impossible circumstances"
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
2018-11-21T13:15:37+00:00
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
2018-11-21T13:09:36+00:00
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
"...negotiate on anything"

Financial Times

2018-11-06T14:00:36+00:00

Financial Times

"...negotiate on anything"
"In essence, you are buying your best ally "
2018-11-21T12:47:38+00:00
"In essence, you are buying your best ally "
"We love the house and cannot wait to move in and get settled."
2018-11-21T13:10:27+00:00
"We love the house and cannot wait to move in and get settled."
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
2018-11-21T13:12:00+00:00
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
"found us a home in a sought-after area with a high demand for properties and very little on offer"
2018-11-21T12:37:14+00:00
"found us a home in a sought-after area with a high demand for properties and very little on offer"
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
2018-11-21T13:22:31+00:00
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
"We now own a most suitable house in the position of our dreams thanks to Stacks"
2018-11-21T13:11:13+00:00
"We now own a most suitable house in the position of our dreams thanks to Stacks"
"...took just days to come up with the property that fitted all our criteria"

Sunday Telegraph

2018-11-06T13:59:47+00:00

Sunday Telegraph

"...took just days to come up with the property that fitted all our criteria"
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
2018-11-21T12:19:57+00:00
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
"Would not hesitate to use you again."
2018-11-21T13:16:29+00:00
"Would not hesitate to use you again."
"utterly tenacious..."
2018-11-21T13:06:52+00:00
"utterly tenacious..."
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
2018-11-21T12:54:09+00:00
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
2018-11-21T13:18:01+00:00
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
"We are delighted with our choice and so are the children."
2018-11-21T13:08:49+00:00
"We are delighted with our choice and so are the children."
"I completely underestimated how much of a difference you would make"
2018-11-21T12:43:03+00:00
"I completely underestimated how much of a difference you would make"
"Thank you very much for the professionalism, patience and understanding"
2018-11-21T12:55:04+00:00
"Thank you very much for the professionalism, patience and understanding"