Your Client Needs to Move. We Handle the Search.

When someone can’t manage a property search alone (because of age, health, distance, or simply the weight of everything else going on), Rachel Johnston at Stacks is the professional you hand it to.

The Brief That Keeps Landing on Your Desk

You know the one. The client who needs to move, but the process is beyond what they can manage independently right now. The elderly client whose family is three counties away. The person under power of attorney who has to downsize before the care package falls into place. The estate that needs to be cleared and the property sold, but somewhere new found first.

These aren’t property problems. They’re life problems. And the property search piece needs handling by someone who’s done this before: someone who understands the sensitivity required, can take a brief from whoever holds the authority, and will communicate clearly with everyone who needs to be kept in the loop.

That’s what Rachel Johnston at Stacks does.

How Rachel Works With Professional Advisors

Rachel takes the search brief from whoever is authorised to give it: the client directly, a family member acting in a caring capacity, or you as the professional instructed to act. From there, she manages the entire property search process.

• Full property search, on-market and off-market, across Northamptonshire, Buckinghamshire, East Oxfordshire and Bedfordshire
• Property previewing and vetting before the client is involved, so they only see what genuinely fits
• Viewings managed at a pace and in a manner that works for the individual
• Negotiation on your client’s behalf: handled firmly, professionally, and with their best interests as the only brief
• Coordination with solicitors, surveyors, and estate agents through to completion
• Clear communication throughout: with you, with the client, and with any other authorised parties, as agreed at the outset

Rachel’s role is never to override a client’s choice. It’s to ensure they have the right options in front of them, properly explained, so they can arrive at a decision they own.

The Question You’re Probably Already Asking

“Will this complicate my relationship with the client?”

No. Rachel supplements the professional team around the client. She doesn’t replace anyone. She works within the structure you’ve already established, keeps you informed at the level you want, and creates no new complexity in the professional relationship. Many of the solicitors and care managers who refer to Stacks have done so more than once. That’s usually a reliable indicator.

Professional Standards You Can Stand Behind

When you make a referral, your reputation travels with it. Stacks is the UK’s longest-established buying agency, founded in 1984. Rachel Johnston has worked with Stacks for over a decade, covering Northamptonshire and neighbouring counties.

• RICS registered firm
• Member of the Association of Relocation Professionals (ARP)
• Member of The Property Ombudsman scheme
• Professional Indemnity Insurance held
• Full client case studies and testimonials available on request, or on this site.

Starting a Referral

A first conversation is confidential and commits no one. Rachel is happy to speak with you before any introduction to your client is made: to understand the situation, answer your questions, and confirm whether she’s the right fit.

Call Rachel on 07502 406688 Email racheljohnston@stacks.co.uk Book a call at your convenience: calendly.com/racheljohnston-stacks