Real Life Client Stories

Overseas Clients Invest In London Property

Why they came to Stacks: Our clients were an overseas family. They had children studying in the UK and had a two-week break to find a property. At Stacks, we could help them with uncovering properties and setting up viewings…

Graduate Looking For Their First Home

Why they came to Stacks: This time, our client was a recent graduate looking for her first home and investment in London. She needed help to find somewhere that she felt safe and had good connections to all areas. What…

Client Looking to Invest in Homes for his Children

Why they came to Stacks: Our client was looking to assist his three children in purchases of each of their first homes. They required help and inside knowledge of the market to find properties which would be suitable. What they…

A New Life in the Country

Why they came to Stacks: Mrs F who was living in south west London had been searching for a property for many months in mid Suffolk within easy reach of her sister but had no luck working with numerous estate…

Expats’ Return Home to England

Why they came to Stacks: English couple had been living as expats in retirement in Portugal for a number of years and they decided to return to life in England. The husband was born in Suffolk and wanted to return…

Coastal Perfection

Why they came to Stacks: Patrick and Nina looked for a long time to find their perfect coastal house - we looked at everything from isolated clifftop farmhouses via modernist villas to village cottages. They weren’t sure whether they wanted…

Family of 4 with two boys under five

Why they came to Stacks: Mr and Mrs K had their house in London under offer and had an offer accepted on a house in the popular Exe Estuary area close to Exeter. The vendor was wavering about whether they…

Mr and Mrs S, living in Zanzibar

Why they came to Stacks: The clients had been living and working in Zanzibar for a number of years, but needed to find another base in the Southwest of England for their grown up children to visit and to retire…

Is Using a Buying Agent Worth it ?

Why they came to Stacks: Mr & Mrs A were moving out of London but had a broad swathe for a search area. Mr A says “On a practical level we were going to need help to find the right…

Finding the Unicorn in a Herd of Horses

Why they came to Stacks: With disparate adult children, Mr & Mrs M planned to downsize nearer one or the other, but leaving an adored family home was going to be a wrench. “We spent a year registered with agents,…

Relocation Stress

Fred and Jane were relocating to the South Hams having lived in London most of their lives. Fred had in fact owned the same house in Belsize Park since the 1970's. So it was an extremely emotional move with so…

Moving with Children

Moving house can be stressful in itself – it is known as one of the three most stressful things a person can do. Add children into the equation and it can become extremely challenging. For a child of any age,…

Farmhouse with equestrian

Mrs M, her partner, horses and donkeys were living in a rented farm in Somerset. They were looking to buy a period property with outbuildings and land for around £1M....

Bolthole by the sea

Mr and Mrs W are busy London professionals who needed help to find and secure a holiday home in a competitive market....

The Joys of Househunting with little ones

Like many, Mr & Mrs K finally decided to leave the hustle and bustle of North London for a new life in the countryside with their two young girls. ...

Skip the search – get me that house!

Mr & Mrs H were making them move from London ‘out of town’ and the story of why they chose to engage a buying agent is probably familiar; ...

‘Hole in One’ for a family needing access to Beachborough School

Mr & Mrs R got in touch with Stacks after Househunting for a while without success, repeatedly being pipped at the post by other purchasers. They had committed to a rental to begin at Beachborough School...

Moving to a larger family home in Dulwich, London

This couple had initially thought of moving to the country but then realised that Dulwich offered the feeling of being in the country whilst still being able to see friends and get to work when needed....

Needing to get ahead of the pack, having a Buying Agent swung in our favour.

Mr & Mrs M had sold their business and home and were moving into rented accommodation whilst they house hunted in two of Stacks’ areas. They realised they needed Stacks to cover the ground, and get them into property early in the frantic property market....

Relocation from America to London, Muswell Hill

The client was living in America with his wife and young daughter and were being relocated to London. They knew the Muswell Hill area a little and had found a school for the daughter so time and representation were key....

Downsizing from the family home

A lady in her early 80’s had accepted an offer on a small farm in Somerset where she’d lived for 40 years. She had to move, but was having difficulty finding something suitable that she liked....

Family of 5, young children

Mr and Mrs S were looking to move from a village in the Reading area and had just missed out on a house that they were very keen to buy. Mrs S grew up in the South West and was keen to bring up her young family in Devon, and send them to Blundells School....

Finding an old rectory in North Buckinghamshire was urgent for this London family.

Mr & Mrs W had made the decision that they wanted to relocate their family out of London and into the countryside. They loved Buckinghamshire, however, navigating their way through all the villages and towns was overwhelming....

Negotiation and Acquisition kept on track for a tricky purchase of a ‘forever home’ near Milton Keynes.

Mr & Mrs B had found the property they thought they wanted to buy, but it was Listed and needed work so wanted the extra support a professional Buying Agent could provide....

Buying for overseas client

Currently living in Hong Kong, needing a house in London so they can visit children at school in England....

Buying off market between lockdowns

Our clients wanted to move somewhere more central (London) but weren’t sure where....

Lady buyer not being taken seriously by estate agents

Ms M was keen to establish a new life, post-divorce, in a new property but was finding it difficult to be considered a serious buyer by estate agents. The stress and frustration at never being the preferred bidder meant she eventually followed a friend’s recommendation to get professional representation from Stacks....

A retiring couple keen to return to their home county

A retiring couple were keen to return to the county of their childhood, having been farmers elsewhere for several decades....

Charity needing professional property advice and help

A local charity offering independent communal living needed to find a house or ex-hotel for conversion....

A family moving back to the UK

Our clients had lived abroad for over 10yrs. They decided to move back to the south of England because they wanted their children to benefit from the education system in the UK....

A young couple looking for a forever home close to Colchester

The couple lived in an apartment close to Canary Wharf where the wife worked. The husband worked in Colchester. They had had a bad experience with an estate agent in London and came to Stacks to help them find that perfect property. Also both had very limited time to search....

Conflicted downsizer needed encouragement as well as practical help near Towcester

Mr L did not want to trouble his children with his downsizing struggles, and looked for Househunting help on the internet, finding Stacks had a Regional Director who lived in his area....

Overseas Investor buying in Mayfair

Our clients C were investors based in the USA. They were in need of professional, impartial advice and, as they could not physically be in London, needed help to streamline their research and purchase and have professional......

Creative Industry professionals, moving their young family for schooling and country lifestyle, within commuting distance of London

Mr & Mrs B were recommended to speak to Stacks after discussions with “Life After London” reaffirmed their nebulous plans to ‘move out of London at some point’ in early 2018. ...

London investment purchase for a busy overseas client

Our clients H were investors based outside the UK. They were in need of professional, impartial advice and, as they could only be physically in London for a week, needed help to streamline their research and purchase....

A family keen to move out of London, but in a dilemma about country life

Drs AW realised they needed more space and wanted to educate the children outside of London. Due to work commitments they found it difficult to search for or view properties and did not know which areas would suit them best....

Time-poor family with a large search area, looking for their forever home

Mr & Mrs J work full-time at time-intensive careers, and were unable to dedicate the time needed to properly househunt in a large geographical area. Wondering about whether to apply to ‘Location, Location, Location’, they found......

Couple moving in Milton Keynes area, thinking ahead & looking to ‘resize’ to account for mobility issues

Mr & Mrs T needed to change the type of house they were living in, due to physical limitations coming in the near future, but knew their area well. They had their house on the market, and the clock began to tick on finding a......

Pied-a-terre for busy City worker needing a home during the week

Service used: Property search We recently introduced Shad Thames to a client who was looking for somewhere fun and vibrant but also which was smart and would be a good place to entertain in. He needed to be close to…

Busy working parents needing a home in Wimbledon

A couple and their young children asked us to help them find a house which offered a little more open space and greenery than their current home in Pimlico. They knew that they wanted to move a little further out…

American investors trusting Stacks expertise to buy ‘unseen’ in Mayfair

Service used: Property search We recently assisted a couple from New York who knew that they wanted to search for a property in Prime Central London, but were unsure as to where to start. Using our extensive experience having previously…

Negotiating to buy the neighbours’ flat in Hampstead

Service used: Negotiation only Last summer we were asked by a client to help negotiate on the purchase of a property in Hampstead, which happened to be her neighbour’s flat. As they were likely to bump into each other on…

Overseas investors buying in SW3

Service used: Property search We recently assisted a South African couple moving to the U.K who needed a pied-a-terre in London as well as a family home in Oxford. The couple knew they wanted to have a property in Central…

Moving to a rural location near Berkhamsted

Mr & Mrs K were time-poor. Though they already lived in Berkhamsted, they simply weren’t able to juggle their busy lives and chase estate agents, view properties on the off-chance, and keep up to date with what was going onto......

Couple re-locating to be nearer to grandchildren

Mr & Mrs B had friends who had successfully used Stacks in the past to move to a new area and, having reached retirement, the decision to move nearer the grandchildren was beckoning. But though this was an exciting prospect......

Family of 6 relocating from Leeds to Devon with a budget of £800k

Mr & Mrs D had recently sold their GP practice in Leeds and were seeking to relocate to Devon. They turned to Stacks for help because they simply didn’t know the area well enough, and the regular journeys required to view and......

A couple buying a second home in the country

The clients lived in west London, but wanted to find a suitable second home to escape to from time to time. Not being familiar with the property market outside London, they came to Stacks for help in narrowing down an area and......

Couple with a young baby seeking a house in a rural setting

At the time the couple lived in a third floor flat in central London, so the idea of moving out was both appealing and daunting; they needed empathy and guidance. Mr B had experience of living in the countryside, but Mrs B......

A young couple with two young children relocating from Hampshire

For Mr & Mrs H, time was of the essence. Job timings were critical and there was a need to coincide their sale and this purchase to fit in with school holidays......

“You showed fantastic attention to detail, anticipated all eventualities, and provided timely and practical help and guidance every step of the way. Above all, you supported me in making my own considered decisions, and I am so grateful to you for all your help in getting me to where I am now!”

“We firmly believe that without Rachel and her skilled negotiation we would not have secured the property.”

“We felt they genuinely wanted to help.”

“Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before.”

“It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting.”

“Encouraging me to think creatively about what could work for me.”

“Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification.“

“I was impressed by the efficient, kind and courteous service provided by Stacks”

“Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations“

“You gave a much-valued ‘younger’ perspective on our situation, which was a real asset”

“We found the service extremely helpful and professional at all times”

“I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future.”