Real Life Client Stories

Downsizing from the family home

A lady in her early 80’s had accepted an offer on a small farm in Somerset where she’d lived for 40 years. She had to move, but was having difficulty finding something suitable that she liked....

Family of 5, young children

Mr and Mrs S were looking to move from a village in the Reading area and had just missed out on a house that they were very keen to buy. Mrs S grew up in the South West and was keen to bring up her young family in Devon, and send them to Blundells School....

Finding an old rectory in North Buckinghamshire was urgent for this London family.

Mr & Mrs W had made the decision that they wanted to relocate their family out of London and into the countryside.  They loved Buckinghamshire, however, navigating their way through all the villages and towns was overwhelming....

Negotiation and Acquisition kept on track for a tricky purchase of a ‘forever home’ near Milton Keynes.

Mr & Mrs B had found the property they thought they wanted to buy, but it was Listed and needed work so wanted the extra support a professional Buying Agent could provide....

Buying for overseas client

Currently living in Hong Kong, needing a house in London so they can visit children at school in England....

Buying off market between lockdowns

Our clients wanted to move somewhere more central (London) but weren’t sure where....

Lady buyer not being taken seriously by estate agents

Ms M was keen to establish a new life, post-divorce, in a new property but was finding it difficult to be considered a serious buyer by estate agents.  The stress and frustration at never being the preferred bidder meant she eventually followed a friend’s recommendation to get professional representation from Stacks....

A retiring couple keen to return to their home county

A retiring couple were keen to return to the county of their childhood, having been farmers elsewhere for several decades....

Charity needing professional property advice and help

A local charity offering independent communal living needed to find a house or ex-hotel for conversion....

A family moving back to the UK

Our clients had lived abroad for over 10yrs. They decided to move back to the south of England because they wanted their children to benefit from the education system in the UK....

A young couple looking for a forever home close to Colchester

The couple lived in an apartment close to Canary Wharf where the wife worked. The husband worked in Colchester. They had had a bad experience with an estate agent in London and came to Stacks to help them find that perfect property. Also both had very limited time to search....

Conflicted downsizer needed encouragement as well as practical help near Towcester

Mr L did not want to trouble his children with his downsizing struggles, and looked for Househunting help on the internet, finding Stacks had a Regional Director who lived in his area....

Overseas Investor buying in Mayfair

Our clients C were investors based in the USA.  They were in need of professional, impartial advice and, as they could not physically be in London, needed help to streamline their research and purchase and have professional......

Creative Industry professionals, moving their young family for schooling and country lifestyle, within commuting distance of London

Mr & Mrs B were recommended to speak to Stacks after discussions with “Life After London” reaffirmed their nebulous plans to ‘move out of London at some point’ in early 2018. ...

London investment purchase for a busy overseas client

Our clients H were investors based outside the UK.  They were in need of professional, impartial advice and, as they could only be physically in London for a week, needed help to streamline their research and purchase....

A family keen to move out of London, but in a dilemma about country life

Drs AW realised they needed more space and wanted to educate the children outside of London. Due to work commitments they found it difficult to search for or view properties and did not know which areas would suit them best....

Time-poor family with a large search area, looking for their forever home

Mr & Mrs J work full-time at time-intensive careers, and were unable to dedicate the time needed to properly househunt in a large geographical area. Wondering about whether to apply to ‘Location, Location, Location’, they found......

Couple moving in Milton Keynes area, thinking ahead & looking to ‘resize’ to account for mobility issues

Mr & Mrs T needed to change the type of house they were living in, due to physical limitations coming in the near future, but knew their area well. They had their house on the market, and the clock began to tick on finding a......

Pied-a-terre for busy City worker needing a home during the week

Service used: Property search We recently introduced Shad Thames to a client who was looking for somewhere fun and vibrant but also which was smart and would be a good place to entertain in. He needed to be close to…

Busy working parents needing a home in Wimbledon

A couple and their young children asked us to help them find a house which offered a little more open space and greenery than their current home in Pimlico. They knew that they wanted to move a little further out…

American investors trusting Stacks expertise to buy ‘unseen’ in Mayfair

Service used: Property search We recently assisted a couple from New York who knew that they wanted to search for a property in Prime Central London, but were unsure as to where to start. Using our extensive experience having previously…
Stacks Property Search London

Negotiating to buy the neighbours’ flat in Hampstead

Service used: Negotiation only Last summer we were asked by a client to help negotiate on the purchase of a property in Hampstead, which happened to be her neighbour’s flat. As they were likely to bump into each other on…

Overseas investors buying in SW3

Service used: Property search We recently assisted a South African couple moving to the U.K who needed a pied-a-terre in London as well as a family home in Oxford. The couple knew they wanted to have a property in Central…

Moving to a rural location near Berkhamsted

Mr & Mrs K were time-poor. Though they already lived in Berkhamsted, they simply weren’t able to juggle their busy lives and chase estate agents, view properties on the off-chance, and keep up to date with what was going onto......

Couple re-locating to be nearer to grandchildren

Mr & Mrs B had friends who had successfully used Stacks in the past to move to a new area and, having reached retirement, the decision to move nearer the grandchildren was beckoning. But though this was an exciting prospect......

Family of 6 relocating from Leeds to Devon with a budget of £800k

Mr & Mrs D had recently sold their GP practice in Leeds and were seeking to relocate to Devon. They turned to Stacks for help because they simply didn’t know the area well enough, and the regular journeys required to view and......

A couple buying a second home in the country

The clients lived in west London, but wanted to find a suitable second home to escape to from time to time. Not being familiar with the property market outside London, they came to Stacks for help in narrowing down an area and......

Couple with a young baby seeking a house in a rural setting

At the time the couple lived in a third floor flat in central London, so the idea of moving out was both appealing and daunting; they needed empathy and guidance. Mr B had experience of living in the countryside, but Mrs B......

A young couple with two young children relocating from Hampshire

For Mr & Mrs H, time was of the essence. Job timings were critical and there was a need to coincide their sale and this purchase to fit in with school holidays......

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How we can help you
View our services

When making probably the most important financial decision of your life, it pays to have the right advisors at your side.

Property Finder Service

Property
finder service

We search high and low, on the market and off the market, and we keep hunting until we’ve found the right property for you. Next we negotiate the best price and terms on your behalf. And then we make sure you enjoy a hassle-free move.

Downsizing or resizing

Downsizing
or resizing

Retirement or semi-retirement is an exciting stage in life. Finding the right home to live in and enjoy it to the full is important. We know that and will do all that we can to understand what you’re looking for… before starting to search. And search we will, until we find the house of your dreams.

Moving from abroad

Moving
from abroad

Relocating is time consuming and stressful. We regularly work with clients who live abroad. We hunt, short-list, prepare your viewings, and make the search process as easy as possible. We oversee the negotiations, manage the conveyancing, and deal with the headaches, so you can concentrate on other aspects of your move.

Holiday home hunt

Holiday home
hunt

A holiday home is often an interesting mix of investment and heartfelt connection. You want to use it, but you may well also be keen for others to use it too. We can advise you on what factors to consider in making your decision. And we can then find the perfect holiday home for you to enjoy.

Investing

Investing
in UK property

Others say, ‘location, location, location’. We say, ‘location, purpose, price, capital growth, rental returns’… the list goes on. Knowing the market is critical. Local knowledge is key. We ensure all aspects of your investment decision are addressed. Finding, analysing, negotiating, and completing… it’s what we do.
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
2018-11-21T12:54:09+00:00
"Stacks takes great pride in their service, is an expert in their field and above all, demonstrated integrity in all our interaction with them"
"Many thanks for your hard work and patience in assisting in buying our property. You made the whole process infinitely less stressful than it might have been"
2020-01-13T11:50:30+00:00
"Many thanks for your hard work and patience in assisting in buying our property. You made the whole process infinitely less stressful than it might have been"
"It made a potentially very stressful process very straightforward"
2018-11-21T12:48:37+00:00
"It made a potentially very stressful process very straightforward"
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
2018-11-21T13:12:00+00:00
"We were in a tricky housing situation, looking to buy a very specific type of house and needing to find it in a very specific time frame"
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
2018-11-21T12:58:19+00:00
"They've been a close and very helpful part of our discussions with everybody. When you’re new to a town and an area, that’s priceless."
"utterly tenacious..."
2018-11-21T13:06:52+00:00
"utterly tenacious..."
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
2018-11-21T12:22:38+00:00
"Being able to 'stand behind' Stacks, whilst they brought their negotiating skills to the fore, took us to another level"
"We were moving country – had booked the packers – and had nowhere to move into!"
2018-11-21T13:12:46+00:00
"We were moving country – had booked the packers – and had nowhere to move into!"
"You saved me many miles of driving and were very professional"
2018-11-21T13:19:40+00:00
"You saved me many miles of driving and were very professional"
"We found the service extremely helpful and professional at all times"
2020-01-13T11:51:31+00:00
"We found the service extremely helpful and professional at all times"
"It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting."
2021-10-11T10:27:34+00:00
"It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting."
"The best decision we could have made!"
2018-11-21T12:55:52+00:00
"The best decision we could have made!"
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
2018-11-21T13:15:37+00:00
"Without somebody on the ground asking the right questions on our behalf, finding a home would have been truly impossible."
"got our offer accepted even when it was not the highest"
2018-11-21T12:38:34+00:00
"got our offer accepted even when it was not the highest"
"a fantastic job in impossible circumstances"
2018-11-21T12:17:11+00:00
"a fantastic job in impossible circumstances"
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
2018-11-21T12:19:57+00:00
"always courteous and pleasant, and most importantly, in our opinion, trustworthy."
"I was impressed by the efficient, kind and courteous service provided by Stacks"
2020-01-13T11:52:49+00:00
"I was impressed by the efficient, kind and courteous service provided by Stacks"
"In essence, you are buying your best ally "
2018-11-21T12:47:38+00:00
"In essence, you are buying your best ally "
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
2018-11-21T12:33:22+00:00
"extremely helpful, knowledgeable and tireless in their efforts to assist us"
"a calming, guiding presence where nothing was too much trouble"
2018-11-21T12:13:26+00:00
"a calming, guiding presence where nothing was too much trouble"
"How extraordinary to have found what we were looking for"
2018-11-21T12:42:07+00:00
"How extraordinary to have found what we were looking for"
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
2018-11-21T13:18:01+00:00
"You have exceeded our expectations for a buy-side property service and have made the process a smooth one for us."
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
2018-11-21T12:45:49+00:00
"I would recommend using Stacks as they are well connected to the property market and provide a realistic assessment of activity and pricing."
"I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future."
2020-01-13T11:51:03+00:00
"I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future."
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
2018-11-21T13:13:46+00:00
"We would have absolutely no hesitation in recommending them to anyone thinking of using such a service"
"...negotiate on anything"

Financial Times

2018-11-06T14:00:36+00:00

Financial Times

"...negotiate on anything"
"Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations"
2020-01-13T11:52:24+00:00
"Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations"
"Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before."
2021-10-11T10:28:00+00:00
"Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before."
"You made a huge difference to our search as I am sure you do for all your clients."
2019-05-02T11:00:08+00:00
"You made a huge difference to our search as I am sure you do for all your clients."
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
2018-11-21T12:21:23+00:00
"Because I had invested in the process of working with a Buying Agent, I had the confidence to go ahead"
“Thank you very much.  We are very excited on the purchase of the flat as well.  Sara has been instrumental in every aspect, we are blessed to have her on our side.”
2019-12-06T09:48:50+00:00
“Thank you very much.  We are very excited on the purchase of the flat as well.  Sara has been instrumental in every aspect, we are blessed to have her on our side.”
"found us a home in a sought-after area with a high demand for properties and very little on offer"
2018-11-21T12:37:14+00:00
"found us a home in a sought-after area with a high demand for properties and very little on offer"
"helped our parents downsize from the family home, in what was a traumatic move for them"
2018-11-21T12:41:04+00:00
"helped our parents downsize from the family home, in what was a traumatic move for them"
"Despite other interested parties, Stacks were able to help us secure our preferred property."
2018-11-21T12:32:12+00:00
"Despite other interested parties, Stacks were able to help us secure our preferred property."
"Encouraging me to think creatively about what could work for me."
2020-02-27T09:49:08+00:00
"Encouraging me to think creatively about what could work for me."
"Relentlessly provided us with the context and facts we needed to make an informed decision "
2018-11-21T12:50:28+00:00
"Relentlessly provided us with the context and facts we needed to make an informed decision "
"carried out with discretion"
2018-11-21T12:28:29+00:00
"carried out with discretion"
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
2018-11-21T12:52:31+00:00
"Stacks had the critical combination of expertise and tenacity to broker a solution for us"
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
2018-11-21T12:53:20+00:00
"Stacks has been an invaluable source of experience and wisdom on the successful landing of just the right house"
"We love the house and cannot wait to move in and get settled."
2018-11-21T13:10:27+00:00
"We love the house and cannot wait to move in and get settled."
"You have found us a superb home which we feel fortunate to call our own."
2018-11-21T13:18:39+00:00
"You have found us a superb home which we feel fortunate to call our own."
"great value to us during a difficult, competitive purchase"
2018-11-21T12:39:48+00:00
"great value to us during a difficult, competitive purchase"
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
2018-11-21T12:35:46+00:00
"found precisely what I was looking for, and even on my request made an offer before I had even seen the property!!"
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
2018-11-21T12:46:40+00:00
"I’ve seldom had such consistent, wise support in a major life decision, and I can’t emphasize enough how helpful it is."
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
2018-11-21T13:09:36+00:00
"We cannot imagine how long it would have taken us to find our perfect home without Stacks – and we suspect that we would have compromised a long time ago!"
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
2018-11-21T12:56:37+00:00
"The house is ideal ... and it is nothing like our first (unsuitable) ideas!"
"Would not hesitate to use you again."
2018-11-21T13:16:29+00:00
"Would not hesitate to use you again."
"Thank you very much for the professionalism, patience and understanding"
2018-11-21T12:55:04+00:00
"Thank you very much for the professionalism, patience and understanding"
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"
2018-11-21T13:21:20+00:00
"You were able, by taking on much of the responsibility and the effort, to enable us to relax and enjoy the process"
"...took just days to come up with the property that fitted all our criteria"

Sunday Telegraph

2018-11-06T13:59:47+00:00

Sunday Telegraph

"...took just days to come up with the property that fitted all our criteria"
"I gained a house, setting and location which are right for me"
2018-11-21T12:43:48+00:00
"I gained a house, setting and location which are right for me"
"We now own a most suitable house in the position of our dreams thanks to Stacks"
2018-11-21T13:11:13+00:00
"We now own a most suitable house in the position of our dreams thanks to Stacks"
"You gave a much-valued ‘younger’ perspective on our situation, which was a real asset"
2020-01-13T11:52:01+00:00
"You gave a much-valued ‘younger’ perspective on our situation, which was a real asset"
"Practically, I needed someone to do the legwork and the eye-balling"
2018-11-21T12:49:38+00:00
"Practically, I needed someone to do the legwork and the eye-balling"
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
2018-11-05T22:55:02+00:00
“We want to thank you so much for the very professional and sensitive support you have given us in navigating through the various properties we have considered for investment of our small inheritance.”
"You we able to give us confidence that we were doing the right thing"
2018-11-21T13:20:39+00:00
"You we able to give us confidence that we were doing the right thing"
"They didn’t try to persuade us to buy anything unsuitable."
2018-11-21T12:57:31+00:00
"They didn’t try to persuade us to buy anything unsuitable."
"We are delighted with our choice and so are the children."
2018-11-21T13:08:49+00:00
"We are delighted with our choice and so are the children."
"was fantastic at explaining and helping us with everything that was happening"
2018-11-21T13:07:43+00:00
"was fantastic at explaining and helping us with everything that was happening"
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
2018-11-21T13:17:15+00:00
"You have an empathetic approach which, added to your knowledge and wise guidance, has made the whole thing a lot less stressful"
“We really enjoyed working with Sara and Stacks and would highly recommend having them on your side in the home buying process”
2019-06-19T13:54:55+00:00
“We really enjoyed working with Sara and Stacks and would highly recommend having them on your side in the home buying process”
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
2018-11-21T13:22:31+00:00
"Your advice on how to effectively instruct and motivate our professional team allowed us to complete in one month."
"Through the whole process they went above and beyond, and it was worth every penny!"
2018-11-21T12:59:15+00:00
"Through the whole process they went above and beyond, and it was worth every penny!"
"I completely underestimated how much of a difference you would make"
2018-11-21T12:43:03+00:00
"I completely underestimated how much of a difference you would make"
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
2018-11-21T12:44:59+00:00
"I needed the continuous advice and support on the many issues that can and do arise, and, above all, someone acting in one’s own interest."
"delivered a great service at a reasonable cost"
2018-11-21T12:30:52+00:00
"delivered a great service at a reasonable cost"
"Should I move again, I shall definitely use you again"
2018-11-21T12:51:23+00:00
"Should I move again, I shall definitely use you again"
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
2018-11-21T13:14:45+00:00
"Well done in taking us to a house we didn’t know we wanted … and then fell in love with!"
"Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification."
2020-02-27T09:48:25+00:00
"Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification."
 

Stacks

Service

Advice

Contact

Stacks Head Office
Old Severn Bridge House
Purton, Blakeney
Gloucestershire
GL15 4AX

+44(0) 1594 842 880

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