Testimonials

“I often spent time staying with relatives in Lincoln during my youth, and so when I took early retirement I decided to move from Kent to Lincolnshire.
I got in touch with Louise and spoke to her on the kind of property I was looking for, and within a few weeks she had found the ideal property for me. It didn’t end there though. Louise regularly kept me informed on the progress of the purchase and liaised with my solicitor and the sellers solicitor, giving them a gentle nudge if they were acting a bit slow. She also went above and beyond her duties by helping me with any queries I had on the sale of my house. She even met me on moving day to hand over the keys to my new property. If you’ve ever thought of using a buying agent to find your ideal property then I highly recommend Stacks as in my experience they provide a first class service.”

David Keep

“Louise has been instrumental in helping my family find the house of our dreams. Like many people my husband and I decided, post lockdown to leave London behind for a different life in the country. My mothers ill health spurred on the decision to bring our households together, so we needed to find somewhere that would allow her to continue to live independently, give us a house large enough to accommodate two businesses and lots of weekend visitors, and the big garden we’ve always dreamt of owning. All of this in a part of the world that was unfamiliar to us all! It felt like an impossible task until we hired Louise. Louise quickly got to grips with the issue and a short time later we met to view a wide range of different properties across Nottinghamshire and Lincolnshire, all of which had the potential to meet our needs. Her in depth knowledge of the area was invaluable in helping us to home in on the right location and we ended up having an offer accepted on a beautiful Georgian farmhouse in a village on the outskirts of Newark.

Louise’s involvement didn’t finish there. She was absolutely key in helping us through the purchase, constantly liaising with the vendors, estate agent and various solicitors to ensure that the sale went through as smoothly as possible. She held our hands through the whole process and was there to hand over the house keys to us when we completed. We couldn’t be happier in our new home, which we all love, and the people in the village have made us feel very welcome here too. We should have done this years ago. I can’t recommend Stacks, and in particular Louise highly enough for what they have done for us all.”

Ian Brownhill

“We had been looking to relocate to Nottingham from South East London for a while but we’re not having much luck as the housing market was moving so quickly. We were finding that houses would go on the market and be sold within the same week – with two small children at home it was impossible for us to drop everything and rush to view properties that came online. When we missed out on a dream house due to miscommunication with an estate agent, we decided we needed help from someone who knew the local market. Our house was already under offer and we were feeling the pressure to move quickly.

We found Louise via a Google search, and on our first video call we immediately liked her approach and felt that she understood us. Louise’s industry connections helped to secure early viewings for a number of properties; where we were unable to attend in person she took comprehensive videos and pictures and sent them to us.some we ruled out, some we travelled up to view accompanied by Louise as a “second” viewing. Louise did all the arranging of viewings and following up with estate agents, which definitely took a weight off our shoulders.

When we finally found a house we wanted to make an offer on, Louise really pulled the rabbit out of the hat. The sale went to best and final offers, and Louise expertly advised us on a sensible offer without overpaying. Without her we definitely wouldn’t have got this house – well we might have done, but we would probably have ended up paying a lot more than we did!”

Rachael and David Smith

“My husband and I engaged the services of Louise Ridings from Stacks to assist us to purchase an investment property in the UK. We live in Australia and wanted to invest in the UK as we intend on moving to the UK in 5 years time on a permanent basis. Due to the distance and the lack of knowledge we contacted Louise with whom assisted us in finding the right area for an investment property but also find the right place within our budget which didn’t take long at all!

Louise viewed the property for us and also took videos of the property and the surrounding area and gave us in depth information about the property which gave us confidence to make an offer. Louise also handled this aspect and secured the property for us promptly. From there she assisted with the survey, sourcing solicitors, property managers, insurance and also picking up the keys for us and liaising with our new property manager.

We couldn’t have done this process without Louise’s assistance and found that it was money well spent. Even since the settlement Louise has still been available to us for questions that have popped up from time to time.

I have no hesitation in recommending Louise and her company to anybody. You will not be disappointed.”

Helen and Steven Petersen
Brisbane, Australia

“We had Louise visit us first in January 2021 and by May we were moved into our newly built family home. Louise takes your vision and makes it a reality. She was so aligned with what we wanted our new home to be and we really couldn’t have done it without Louise. From finding the homes that met our requirements, to the viewing and seeing us move in, Louise was fantastic. If you get to work with her, you’ll be very happy.”
 
Jamie and Mehma Bridgen

“I write as Treasurer and Chapter member of the Sheffield Cathedral.
 
Louise Ridings was employed to locate and negotiate for a new property to be occupied for the new Dean of Sheffield whose appointment commenced on 6th November 2021.
 
Throughout this exercise Louise displayed total commitment to the task and was totally successful in what became a difficult and complicated piece of work. Chapter cannot be more positive about the way in which this task was performed and the outcome was excellent. The property identified and purchased was ideal and very fit for purpose and very much appreciated by the said new Dean. The negotiations with the vendors of the property and the agents involved were undertaken with both efficiency and sympathy with parties involved.
 
Furthermore Louise assisted in the completion process relating to the sale of the property occupied by the former Dean which was a challenge and fundamentally necessary to enable Chapter to proceed with the purchase of the above.
On behalf of Chapter I would wish to thank Louise for the above.”
 
John Biggin, Treasurer of Sheffield Cathedral

“I’ve sold a number of houses over the years and I’ve always found the hardest and most stressful part of the process is the period between accepting the offer and completing the purchase. No matter how well you think you know your home, the survey or searches always throw up some weird and wonderful questions! But thankfully that wasn’t the case this time round – thanks to the invaluable support of Louise Ridings at Stacks, who was acting on behalf of the buyer. Despite the fact that the property had some significant complexities (multiple planning applications, a recent complete renovation, a conservation area – to name just a few), Louise was able to guide the buyer through the complexity and she did a wonderful job keeping all parties up to date and moving forward towards completion. I appreciated Louise’s professional, friendly and pragmatic approach and it was thanks to her hard work that the sale completion took place less than 8 weeks after accepting the offer. I could see that Louise went above and beyond for her client and I wouldn’t hesitate to recommend her to anyone embarking on a house search”.

Rekha Owen

“We were very impressed with Louise’s service. She quickly grasped our requirements and helped us to refine them. We saw properties that we would not have found easily and ended up with exactly what we wanted. Louise dealt with negotiations quickly and effectively and did a sterling task of chasing all the tardy parties involved. We consider the service to have been good value for the money”.

Richard and Pat Egger

“Though Louise was not working for me but for clients buying my house, she was easy to talk to and kept me fully informed throughout the process. She was a great deal of help through a stressful experience.”

Jennifer Stanworth

“We engaged Louise to find a property to fit quite specific requirements after failing to do this ourselves. She took over the search and vetted properties before we viewed. As there wasn’t a lot on the market this went on for over a year during which time Louise calmly kept at it, regularly reviewed the situation and after a property was found dealt with the agent on our behalf to secure the property. She encouraged us through a difficult task with great good humour and has stayed in touch while we set about re-building. We felt Louise went beyond her remit and were grateful for her advice and help.”

James and Deborah Rigley

“Living outside in the south of England but looking to move to the East Midlands, my wife and I decided to use Louise Ridings of Stacks UK to help us in our house search.

Louise was extremely helpful and professional throughout our search. She quickly grasped a good understanding of our family’s needs and researched all our requirements before showing us any house.

Indeed Louise actually made the process, which had previously become rather stressful, an enjoyable experience.

Louise was knowledgable on the area and the valuation of properties. It was easy to communicate with her and she always had our interests in mind. It was also clear that she has a good relationship with local estate agent and it certainly felt re-assuring to have Louise ‘on our side’.

I would have no hesitation in recommending Louise.”

Dan 

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    “You showed fantastic attention to detail, anticipated all eventualities, and provided timely and practical help and guidance every step of the way.  Above all, you supported me in making my own considered decisions, and I am so grateful to you for all your help in getting me to where I am now!”

    “We firmly believe that without Rachel and her skilled negotiation we would not have secured the property.”

    “We felt they genuinely wanted to help.”

    “Stacks’ performance on this assignment has been absolutely outstanding and more than met my expectations. Her understanding of the brief and the ‘after-find’ service set a standard of professionalism that I have not met before.”

    “It is not often that one is pleased to part with money but I can truthfully say that I am on this occasion. You have earned every penny of this cheque and what is more, you have done it with great courtesy and good humour. It has been very pleasant working with you. You really did take most of the stress out of our house hunting.”

    “Encouraging me to think creatively about what could work for me.”

    “Finding a plot not yet on the market and persuading the developer to enter into an exclusive contract with me to build to my specification.

    “I was impressed by the efficient, kind and courteous service provided by Stacks”

    “Stacks were a tremendous help and we would never have found our home without them. She is a lovely person with a great sense of humour which was essential during some of our tricky negotiations

    “You gave a much-valued ‘younger’ perspective on our situation, which was a real asset”

    “We found the service extremely helpful and professional at all times”

    “I have been delighted with the service I have received from Stacks and will not hesitate to recommend Stacks in the future.”

     
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